Can I pay in euros or pounds?
Yes. You pay with your usual card or with PayPal: the amount in dollars is automatically converted by your bank or PayPal using the current exchange rate. As a guide, $79 is roughly €68 or £58.
How do I receive the Quick Start course?
The access link arrives by email right after your purchase, together with your licence key if you bought the course with a licence.
Who processes the payment?
The secure platform I use to manage licences and payments is called Lemon Squeezy, and that is the name that will appear on your bank statement. Details are provided in the legal notice.
What if the software does not work with my machine?
You will know before you buy. The free version installs the full software and lets you test everything: machine configuration, actual movements, simulation. Check the system requirements first.
Do I need to be connected to the Internet?
No for free use. Yes to activate the licence, and then at least once every 30 days to renew the activation. An Internet outage is never a problem, since you have 30 days to restore the connection, even temporarily (for example, by sharing your smartphone's connection).
I'm changing computer. Does my licence move with me?
Yes. Deactivate the key on the old computer and activate it on the new one — as many times as you want. See the tutorial on the How the licence works page.
We are a club: how many licences do we need?
Just one. The Education and Non-Profit License covers three computers that can control a cutter, while the free version allows all members to do the design, at home or at the club.
I sell cutting or what I cut.
You need the Pro licence. The criterion is neither your company size nor your legal status: it is commercial use. Details provided in Section 3 of the licence agreement.
I want to sell training courses for the software.
This activity is restricted: paid training on HotWire4X requires the publisher's written permission, regardless of the type of licence — write to contact@hotwire4x.com. Any free training — tutorials, courses, peer assistance — is allowed without prior permission. And schools, clubs and associations may train their own members and students as part of their activities. Details are provided in Section 4 of the licence agreement.