In short
The HotWire4X software contains no telemetry. It sends neither your projects, nor your command files, nor your machine settings, nor any usage statistics. As long as no license is activated, it performs no network communication of any kind. Once a license is activated, the only data transmitted is that required to verify it.
The hotwire4x.com website is governed by separate rules, set out in sections 10 and 11: if you request a document there or subscribe to the newsletter, your data is processed by our service provider.
1. Data controller
Modern Fabrication LLC, 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, USA — contact@hotwire4x.com.
2. Two separate scopes
This policy covers the operation of the software. The purchase itself falls under a different scope:
| Who determines the processing | Applicable policy | |
|---|---|---|
| License purchase (name, e-mail, billing address, payment) | Lemon Squeezy, merchant of record, acting as an independent controller | Lemon Squeezy’s privacy policy |
| License activation and verification within the software | Modern Fabrication LLC, with Lemon Squeezy acting as processor | This policy |
Payment takes place in your browser, on the Lemon Squeezy storefront. The “Buy” and “Help” buttons in the software merely open your browser: the software transmits nothing by that route.
3. Data processed by the software
The software issues three requests, and only three, to api.lemonsqueezy.com (over HTTPS):
| Request | When | Data transmitted |
|---|---|---|
| Activation | Once, when you enter your key | License key + installation label |
| Verification | In the background, if the last verification is more than 14 days old | License key + installation identifier assigned by Lemon Squeezy |
| Deactivation | When you click “Deactivate” | License key + installation identifier |
The installation label is a human-readable string built at activation, of the form computer name — operating system and version — date. Its sole purpose is to allow you, and us, to identify which computer is concerned in the event of a support request.
IP address. As with any internet request, Lemon Squeezy’s servers see your IP address at the time of these requests. This is inherent to how networks operate.
4. What is never transmitted
- Your projects, profiles, command files and machine settings: they stay on your computer.
- Any hardware fingerprint: the link between your license and your computer is purely local (a random secret stored on disk, never transmitted). No serial number, no MAC address, no hardware identifier.
- Any usage statistics, any automatic error reporting, any automatic update check.
5. Data stored on your computer
The activation response contains the product name and the e-mail address associated with your purchase. This information is kept encrypted, locally, in a non-synchronised application folder — %LOCALAPPDATA%\HotWire4X on Windows, ~/Library/Application Support/HotWire4X on macOS. The e-mail address is used only for display within the software. None of it is retransmitted. Uninstalling the software or deactivating the license deletes this file.
6. Purpose and legal basis
Purpose: to verify the validity of a license and to enforce the limit of one computer per key. Legal basis: performance of the license agreement (Article 6(1)(b) GDPR). This data is necessary for the paid functions to operate; without it, the license cannot be activated.
7. Recipient and transfer outside the European Union
The sole recipient is Sold through Link, LLC (formerly Lemon Squeezy LLC), 222 South Main Street Suite 500, Salt Lake City, UT 84101, USA, acting as a processor under its Data Processing Agreement.
Data is therefore transferred to the United States. This transfer is governed by the standard contractual clauses approved by the European Commission (Article 46(2)(c) GDPR), to which Lemon Squeezy’s Data Processing Agreement refers.
8. Retention period
An activated installation is retained for as long as the activation exists. It is deleted as soon as you deactivate the license from within the software (Help > License > Deactivate), or upon your simple request to us. There is no automatic purge: a license that is never deactivated keeps its record.
Beyond that deletion, Lemon Squeezy retains its own copies (backups, technical logs) in accordance with its privacy policy, together with the billing data required for its accounting and tax obligations as merchant of record. We do not control these periods and therefore do not document them here.
9. Your rights
You have the right of access, rectification, erasure, restriction, objection and portability, as well as the right to lodge a complaint with a supervisory authority (in France, the CNIL).
To exercise them: contact@hotwire4x.com.
One point in good faith: erasing the activation record mechanically causes the license to become invalid on the computer concerned. You may reactivate it at any time with the same key.
For purchase data (billing, payment), please contact Lemon Squeezy directly, as it is the controller for that data.
10. The hotwire4x.com website
The site sets no analytics or advertising cookies, uses no social network trackers, and loads no third-party scripts. That is why it does not ask for your consent to cookies: it sets none that would require it.
The newsletter subscription form is protected against bots by a hidden field, invisible to you and filled in by automated systems. It places nothing on your device, loads no external script, and therefore requires no consent.
Payment pages are hosted by Lemon Squeezy and are governed by its policy.
Downloadable files — the software and the firmware — are not hosted on this site. They are hosted by GitHub, Inc., in a public repository. Clicking a download button takes you to GitHub, which then receives your IP address and the technical information any server receives from a browser, and whose privacy policy applies. On our side, we receive no data about you: GitHub gives us only a total download count per file, with no information about individuals.
11. Downloadable documents and newsletter
What we collect. To send you a document you request on the site, we collect your e-mail address, and where applicable your first name. Nothing else is required.
What you consent to. Sending the document and subscribing to our newsletter are linked: by requesting the document, you also subscribe to the newsletter. This is stated clearly, before you enter anything, at the very place where you subscribe. If you do not wish to receive the newsletter, do not complete this form — or unsubscribe from the first message, without having to give a reason.
Legal basis: your consent (Article 6(1)(a) GDPR). You may withdraw it at any time, without reason and without consequence: every message includes a one-click unsubscribe link.
Purpose: to send you the document requested, then information about HotWire4X, hot wire cutting and our publications. We send nothing else. Your data is neither sold, rented nor disclosed to third parties for marketing purposes.
When your data is transmitted. The subscription form is hosted on hotwire4x.com and loads no external script. Nothing is transmitted to our service provider until you submit the form: merely browsing the site discloses no data to any third party.
Processor. Sending and managing the list are carried out by ITACWT Limited (trading as systeme.io), a company incorporated in Ireland, [TO BE VERIFIED: 2 or 3] Cruise Park Rise, Tyrrelstown, Dublin 15, Ireland. It acts as a processor, on our instructions only.
Data location. According to the information published by that provider, data is hosted on servers located in Ireland and remains within the European Union. No transfer outside the Union takes place in connection with the newsletter.
Message analytics. [TO BE COMPLETED after checking the provider’s settings: state whether opens and clicks are measured, and by what means. If this measurement can be disabled, say so here.]
Retention period. Your address is kept for as long as you remain subscribed, and at most three years after your last contact with us. After unsubscribing, it is kept only for as long as strictly necessary to ensure you are no longer contacted, then deleted.
Your rights are exercised as set out in section 9, at the same address.
12. Changes
This policy is dated and versioned. Any substantial change is marked by a change of version and date.